Make-it-Fly's In-Flight Refueling Ezine

Feature Article: Your Most Priceless Asset: How to Guard Your Time Vigilantly

Business Owner in the Spotlight
Victoria Johnson MSW, LCSW

Refueling Recommendations
Make-it-Fly® Advisory Boards
Advisory Board Openings

Make-it-Fly® MarketPlace

ISSN# 1552-3705

August 31, 2010
Volume 7, Issue 15

"In-Flight Refueling" is published twice a month.

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A Note From Dave & Victoria

Last Tuesday we celebrated our wedding with a visit to the rose garden where we were married eight years ago.

Dave is often asked to speak on networking, which he loves to do. He’s passionate about networking helping people become truly effective in this area and enjoy the process. His Upside Down Networking book is due to be released next month!

On his daily walk—Dave is still averaging seven miles a day—he recently enjoyed visiting with some of the 400 goats the city had brought in to keep the weeds at bay.

Our very best regards,

Dave and Victoria

Business Owner in the Spotlight

Victoria Johnson
Victoria Johnson MSW, LCSW

Victoria Johnson has always had a heart and passion for those who are hurting. Beginning in high school, Victoria organized a service club whose members volunteered to tutor elementary students struggling to read and befriended patients in local nursing homes who had no visitors. In her mid-thirties, while volunteering in many places, she decided to earn her master’s degree, which would allow her to help people with more complex issues.

Victoria Johnson MSW, LCSW

Victoria is a Licensed Clinical Social Worker and works individually with men and women, specializing in women’s issues. “I do psychotherapy, which I love with a passion even after 20 years,” she says. “I love people, and I care deeply about what they are going through and feel blessed that I have the skill set to know how to help them heal.”

Q: What do you find most fulfilling about running your business?
VJ: I love, love, love helping people who are hurting and stuck emotionally, and want to grow and heal. I never tire of hearing painful stories where others fear to tread. People entrust their sacred wounds and darkest secrets as we walk on holy ground to hear God’s voice in the healing process. Wounds are healed, lives are transformed and I am always in awe as I am privileged to be a part of this journey. This is most fulfilling for me. 

Q: What motivated you to start this business?
VJ:I started my business in a circuitous way. After I received my master’s degree, I worked at a community mental health center where I worked with all ages doing individual therapy, family therapy, couples therapy and addictions therapy. I learned from nurses, doctors, psychiatrists, nutritionists and other specialists all aspects of mental health.

I then became the adolescent social worker at a psychiatric hospital doing family therapy. I ran the group therapy for all hospital patients and implemented a sexual abuse program for the hospital. When the hospital closed, I decided I wanted to incorporate more of my spiritual values into my counseling than public health would allow so I opened private practice 15 years ago. My eclectic background allowed me to perform a wide range of therapy as opposed to one specialty.

Q: What book has been most helpful to you in your business?
VJ: One time when I was struggling a friend gave me The Path of Least Resistance: Learning to Become the Creative Force in Your Life by Robert Fritz. It gave me hope and a new creative way of looking at life and business, and was the inspiration for me going to graduate school.

Q: Who has influenced you most in your life?
VJ: My husband has been my champion. He has encouraged me to take risks when fear would normally hold me back. He is always there to hear me process, process, process. He started a small business years ago and encourages me every step of the way.

Q: What has proved to be your most successful marketing strategy?
VJ: My largest referrals come from previous clients so it requires me to do the best job I can. It is the relationship that counts. It is essential to be caring, personal and always be present. Giving that extra touch, like a professional but warm office so from the moment they walk in they know I care about all of their needs. Knowing when a client needs extra attention because of that timing in the journey. Returning phone calls in a timely fashion. So many times it is the little things that count more than the big things. Primarily, it is the relationship.

Q: What have been the greatest challenges you have had to overcome, or are currently facing, in your business?
VJ: The biggest challenge has always been the fluctuation in the number of clients I see and to trust that it will go up again. A weekly client count is not steady. A business owner has to trust this fluctuation without panic. This is where it helps to have good book-keeping so you can look back and see the overall pattern. Each time I look at the pattern rather than the current status I calm down. 

Then the next challenge is to use these lulls to work ON the business. These are great times to build a new knowledge base, enhance another, create a group or network, etc. It also becomes easy to slack off.

Q: How did you benefit from participating in a Make-it-Fly® board?
VJ: Make-it-Fly® really challenged me to “work on my business.” They helped me to define more specifically the known but not practiced, like the 1 month, 3 month, 1 year goals and the steps to get there with accountability. Without these, the ideas may always be there, but they never move to action.

The board was wonderful because in solo practice I never can bounce ideas around with others. They were caring, bright, talented business owners who helped get me excited and motivated about building my business to the next level.

Q: What would you say to other business owners who are contemplating getting involved in a Make-it-Fly® board?
VJ: Don’t hesitate. This is well worth the investment. Dave Block will not let you give up or fail. You will be a success with a new plan that will succeed. Go for it.

Victoria Johnson can be reached by phone at: 303-798-8836. Or send her an email at:

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Dave Block, Co-Founder of Make-it-FlyDave’s Networking Nugget:

When you ask for a business card at a networking event with the intent of setting up another meeting with that person, take the time to prepare. Before meeting again, do some research—discover as you can. Check out his or her website. Use LinkedIn and Facebook, etc. Find out about his or her experiences, interests, and passions. See what you might have in common.

Feature Article

Victoria Munro

Your Most Priceless Asset:

How to Guard Your Time Vigilantly
By Victoria Munro

“Time is the coin of your life. It is the only coin you have, and only you can determine how it will be spent. Be careful lest you let other people spend it for you.”
~ Carl Sandburg

Perhaps the greatest single challenge in business today is a sense of "time deficiency." When you feel overwhelmed with too much to do, try the following: list all your activities for a day or week and assign each one a high- or low-payoff status. Next, decide whether to:

Delegate it – Understanding when, how and to whom you’ll delegate tasks and responsibilities can be challenging. Be creative as you find ways and language to motivate others to accept more responsibility. Think about hiring an intern from a local college or engaging a virtual assistant for five to ten hours a week.

Dump it – It’s just not important enough; all busywork must go. Busywork can be a welcome escape allowing you to avoid challenging projects you don't like to do. Learn to let go of those time-consuming, comfortable activities that won’t mean much at the end of the day.

Do it – Schedule it and get it done. Know when your most productive time of day is and block out this time in your daily planner for those vital, high-payoff activities.

Beware of time stealers

Taking phone calls, checking email, attending meetings and dealing with unplanned interruptions can easily erode your precious time. When faced with a deadline, and you need to focus on an important task, turn the phone ringer off and close your email editor. Declare a meeting moratorium and schedule times later to deal with those who need to talk. When you attend meetings, make sure the agenda, goals and action items are well-defined.

Life will always bring unexpected emergencies, many of which won't make a significant difference in the long run. When running a business that requires you to wear many different hats, it’s easy to get derailed by immediate pressures and react to the urgent instead of focusing on the important.

Take a few minutes during each day to stop and perform a time checkup. Ask yourself the following questions:

1. Is this the best use of my time right now?
2. In the grand scheme of things, is what I’m doing now really that important?
3. Will this task help me to reach the business goals I’ve set?
Is this a revenue-generating activity or busywork?

If you answer no to any of these questions, consider delegating, dumping, or rescheduling that task, and switching your attention to a high-payoff activity. Time is your most valuable asset— invest it wisely and guard it vigilantly.

Click here for printed version.

To read more, check out Victoria's Blog.

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Victoria’s Time / Balance Tip

Before You Respond to an Interruption
When you have to stop a project you’re working on to respond to an interruption, take a few seconds first to make a note of where are and what you plan to do next. This will help you bounce back more quickly afterwards.

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Make-it-Fly Marketplace

Sharpen Your Speaking Skills
at a Presentation Dojo

You worked hard on your presentation and afterward several people came up to compliment you on it. You think, “That’s nice, but I didn’t get any business.” If you want to grow your business through public speaking, enroll in the Presentation Dojo.

Jay Murray of Solutions for Tuition says, “Before working with Turning Point Presentations, 3% of my audience members typically requested appointments to learn more. Now, it’s over 50% and my business is thriving.

Angela Libby Jankousky

Angela Libby Jankousky

Rev Networking

Rev NetworkingUp to 16 professionals, each representing one profession, meet one on one at customized speed networking events, allowing you the opportunity to have a five-minute conversation with each participant to generate leads, referrals and business. Rev Networking is not a group, as you will meet new professionals every time and people that attend are serious about growing their business by networking and power partnering with other professionals.

Reservation only $68
Marilyn Manning 303-763-1865

READING THIS AD? THEN WHY NOT PUT YOURS HERE TOO? The In-Flight Refueling Ezine reaches more than 3,000 entrepreneurs, small-biz owners, consultants and marketers. Reserve your advertising spot today in the next In-Flight Refueling Ezine,

Paid Advertising Disclaimer: Make-it-Fly® LLC does not represent or endorse the accuracy or reliability of any of the paid advertisements above or the quality of any products, services, information, or other materials displayed, purchased, or obtained by you as a result of an offer in connection with any ad. It's common sense to do your own due diligence before purchasing any product.

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Refueling Recommendations

The Make-it-Fly® Advisory Board 101

Each Make-it-Fly® Advisory Board 101 program consists of 8-10 non-competing business owners who meet once a month for three consecutive months. In the spirit of giving, they offer each other solutions, ideas, resources and encouragement. Dave and Victoria facilitate each group and share powerful tools to assist business owners in reaching their goals and living more balanced lives.

If you have experienced a Make-it-Fly® Advisory Board, please share the following openings with other business owners who need support. Call Dave for more information at 720-962-8888.

Programs are held from 9:00 a.m. to 12:30 p.m.

Next Advisory Board 101 in Denver:

  • Fridays - September 10, October 8, November 12, December 3.

Click here to sign up for an Advisory Board.
Or call Dave at 720-962-8888.

Alumni Boards are groups of 12-14 small business owners who have participated in at least one Make-it-Fly® Advisory Board 101 and wish to continue the support and accountability with a group of like-minded, giving business associates. Members meet once a month for a three-hour meeting. If you completed the initial Make-it-Fly® Advisory Board 101 and are interested in more information on Alumni Boards, call Dave at 720-962-8888.

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Reprint Permission:
Please email or call Victoria if you'd like to reprint any information contained in this newsletter. Thanks! © Copyright 2009. All rights reserved.

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