Feature Article: How to Survive and Thrive in a Stressful World

Business Owner in the Spotlight
Sherry Armstrong
Award & Sign


Refueling Recommendations
Make-it-Fly® Advisory Boards
Advisory Board Openings

Make-it-Fly® MarketPlace

Next Make-it-Fly® Café

ISSN# 1552-3705

October 21, 2008
Volume 5, Issue 20

"In-Flight Refueling" is published twice a month.

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A Note From Dave & Victoria





We’ve been on the road visiting kids and grandkids in southern Colorado, enjoying meals together, celebrating a birthday and meeting their pets. It was refreshing to get out of town, enjoy the fabulous fall colors and laugh with kids.

The website for Victoria’s new book, The Small Biz Balancing Act: Secrets to Restoring Passion and Play in Your Business and Life is now finished—at least as finished as a website ever is! Please check it out—we’d value your feedback. The book may now be purchased from the websites, from Amazon.com or at our office.

www.SmallBizBalance.com  
Make-it-Fly Café - High Altitude Networking, where exceptional people help each other
Our last Make-it-Fly Café in 2008 is next week! Mark your calendar now: Thursday, October 30, 4:30 to 7:30, at The Riverfront. Come for an hour, or stay from start to finish. It promises to be a very special event! We look forward to seeing many of you there!

Our very best regards,

Dave and Victoria

Business Owner in the Spotlight

Sherry Armstrong
Award and Sign

Sherry Armstrong’s mission is simple: to help companies and organizations recognize and inspire people through awards, promotional products and imprinted apparel. “We specialize in putting logos on anything that has surface area,” Sherry says. This includes promotional products, executive gifts and corporate awards.

“We have over a half million promotional items in our online store,” Sherry says. “We know you’ll find what you’re looking for!”

Sherry Armstrong, Award and Sign

Award and Sign has its own specialized art department to personalize and individualize products. “We can help you select the right gifts for your golf outing, business meeting, marketing program or promotional event,” Sherry says. “Whether it's bags, corporate gifts, desk items, clocks, watches, golf gifts or pens, we can help you select the right promotional products for your purpose, your budget and your timeframe.”

Sherry has co-owned Award and Sign for almost 21 years but began before then making awards in the basement of her home.

Q: What do you find most fulfilling about running your business?
SA: I love the freedom to make choices. Some have been good choices and others not so good, yet I’ve learned from both. It reminds me of when I was much younger playing the game “Acquire” with my older sister. Strategy, intelligence, creativity, relationships combined determines who is going to win the game.

Q: What motivated you to start this business?
SA: In 1979, I was the director of an athletic club and wanted to give away awards to the employees. I was inspired when I saw a crudely sandblasted glass award of a squash player, but felt the quality was very poor. So I set out to create a piece of glass with newspaper quality words and graphics. We didn’t realize at the time that we were literally at the forefront of a huge market in the awards business.

Q: What book has been most helpful to you in your business?
SA:
The Power of Intention by Wayne Dyer. It taught me how to live my life and run my business with intention.

Q: Who has influenced you most in your life?
SA:
My father has been my greatest influence. I have learned powerful lessons about integrity, caring, motivation and passion for every aspect of life.

Q: What has proved to be your most successful marketing strategy?
SA: Within the company, I tend to be the innovator and have developed many new product lines that are unique within our industry. With that being said, we have made a concerted effort to get our products out to tradeshows and conferences so people can see the value of our awards for their company. In addition, we have begun a soft email campaign with our current customers and new contacts, to educate them on the benefits and how to motivate employees and customers.

Q: What have been the greatest challenges you have had to overcome, or are currently facing, in your business?
SA:
Many companies are currently being affected by the economy. They tend to pull back in purchasing and cut costs in a variety of ways. This often touches the promotional products side of our business.

What we emphasize with all companies is the heightened value of employee recognition. Spending a little on employees will go a long way. When the times get tough, companies need to show their staff how important they are. It can be as simple as a pat on the back, a name engraved on a plaque or a business gift. By rewarding the hard work of employees, companies will see an increase in loyalty, and improved commitment and performance.

Q: How are you benefiting from participating in a Make-it-Fly® board?
SA:
Everyone on the board brings new and different perspectives, experience and expertise to the table. Some of our needs are similar and others not, but we always take home something that we can apply to help our business.

Q: What would you say to other business owners who are contemplating getting involved in a Make-it-Fly® board?
SA: Unless you are totally satisfied with where you are in life and business, you owe it to yourself to join.

Sherry Armstrong can be reached by phone at: 303-799-8979, or visit her website at: www.AwardandSign.com.

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Dave Block, Co-Founder of Make-it-FlyDave’s Networking Tip:

The key to effective networking is follow-up! Create a simple follow-up plan. When you meet and really ‘connect’ with someone, follow up within 48 hours. Build your database of select contacts. Without this, your time, energy and dollars spent on networking are wasted.


Feature Article

Victoria Munro Survive and Thrive in a Stressful World
By Victoria Munro

Owning and running a business can be stressful—after all, the buck stops with you. But in an uncertain economy, the challenges of entrepreneurship can be doubly stressful.

When ignored over time, stress takes a serious toll on your physical health, your ability to concentrate and on your relationships, and can ultimately lead to burnout. If you’re to be successful in the long run, you must take care of yourself and deal with stress in a healthy way.

10 Tips to Help You Thrive in a Stressful World:

1. Take time daily to reflect on your life—look at the big picture. (This seems counterintuitive when you’re busy, but stress results in tunnel vision.)
2. Exercise regularly—it relieves tension. Asking a friend to exercise with you will provide accountability and make it more fun.
3. Don’t fly solo—surround yourself with positive and supportive people who’ll share their ‘been-there-done-that-wisdom.’ Talk difficult issues over with a trusted friend or board of advisors.
4.

Take time out for yourself--meditate, journal, pray or go for a walk and observe nature—the trees and flowers, listen to the birds, watch the ever-changing cloud formations. Spend time with people—get to know and encourage others. Develop deeper relationships.

5. Get adequate sleep and rest at night
6. Plan time for fun—laughter is good medicine. Taking time out to relax and play shouldn’t be considered a luxury.
7. Focus on what is positive and see the glass as half full. Turn your attention to things that have gone well and praise yourself. Make a list of things you’re grateful for. Instead of watching the news, read or listen to inspiring books.
8. View stressful situations as opportunities to learn. Stop, step back and think about ways you could benefit from them. Velcro® and Post-It® notes were invented as solutions to frustrating problems.
9. Take five-minute vacations. Stop work for five minutes, relax, breathe deeply and think about something fun and pleasant. This can refresh your mind and you’ll return to the project with new clarity.
10. When you’ve completed a stressful task, reward yourself with something you enjoy.

Stress is generally a reaction to events, and we may have a choice of how we respond. List the things that cause you stress and ask yourself if eliminating, or at least minimizing, each of these stressors is even within your control. If it is, then brainstorm and write down possible solutions, making note of how you’ll handle them differently in the future. If the stressor is beyond your control—you just can’t do anything about it—remind yourself that getting upset over it is a waste of your energy and let it go. Take action that will lead to peace of mind.

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Victoria’s Marketing Advice

Put Yourself in Your Clients’ Shoes
Before you write marketing copy, take some time to think about your business from your customers’ point of view. Ask yourself what would matter most to you if you were in their shoes. What problems do they face? How do your customers feel? What do they need physically and/or psychologically? Then write clearly and succinctly to meet their needs.

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Make-it-Fly Marketplace

READING THIS AD? THEN WHY NOT PUT YOURS HERE TOO? The In-Flight Refueling Ezine reaches more than 2,700 entrepreneurs, small-biz owners, consultants and marketers. Reserve your advertising spot today in the next In-Flight Refueling Ezine,
http://www.make-it-fly.com/ezineads.html.

Paid Advertising Disclaimer: Make-it-Fly® LLC does not represent or endorse the accuracy or reliability of any of the paid advertisements above or the quality of any products, services, information, or other materials displayed, purchased, or obtained by you as a result of an offer in connection with any ad. It's common sense to do your own due diligence before purchasing any product.

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Refueling Recommendations

The Make-it-Fly® Advisory Board 101

Each Make-it-Fly® Advisory Board 101 program consists of 12 non-competing business owners who meet once a month for three consecutive months. In the spirit of giving, they offer each other solutions, ideas, resources and encouragement. Dave and Victoria facilitate each group and share powerful tools to assist business owners in reaching their goals and living more balanced lives.

If you have experienced a Make-it-Fly® program, please share the following openings with other business owners who need support. Call Dave for more information at 720-962-8888.

Programs are held from 9:00 a.m. to 12:30 p.m.

Current program openings in Denver:

  • Fridays - January 9, February 6, March 6, 2009
  • Thursdays - January 29, February 26, March 26, 2009
  • Tuesday - March 3, April 7, May 5

Click here to sign up for Advisory Boards.
Or call Dave at 720-962-8888.

Alumni Boards are groups of 12-14 small business owners who have participated in at least one Make-it-Fly® Advisory Board 101 and wish to continue the support and accountability with a group of like-minded, giving business associates. Members meet once a month for a three-hour meeting. If you completed the initial Make-it-Fly® Advisory Board 101 and are interested in more information on Alumni Boards, call Dave at 720-962-8888.

Make-it-Fly® Café Make-it-Fly Café - High Altitude Networking, where exceptional people help each other
High altitude networking, where exceptional people help each other.

Next Café:

Date: Thursday, October 30, 2008

Time: 4:30 to 7:30 p.m.

Location: The Riverfront
2852 W. Bowles Ave., Littleton (One block west of Santa Fe)

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Contact Make-it-Fly® - Dave and Victoria:

email: info@make-it-fly.com
voice: 720-962-8888
web: www.Make-it-Fly.com

Reprint Permission:
Please email or call Victoria if you'd like to reprint any information contained in this newsletter. Thanks! © Copyright 2008. All rights reserved.

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Make-it-Fly® LLC
720-962-8888
355 South Teller Street, Suite 200, Lakewood, CO 80226, USA
http://www.make-it-fly.com